Accommodation Support

Yes, you can check in to your accommodation any time after your contract start date. However, please note you will still be required to pay rent from the co...

Abercrombie, Regiment Building and Queen Mary Building Your arrival date has been updated onto our system and we look forward to meeting you.  Please be ...

Yes, the standard cleaning fee is a one-off fee per contract term and will be charged at the start of each new contract. The fee is a levy that contributes ...

All University Housing residents are required to complete a Room Inventory within 48 hours of checking in. Room inventory allows you to report any exist...

Abercrombie, Regiment Building, Queen Mary Building & Darlington House If you have lost your accommodation card, proceed to the Reception Desk fo...

If you are locked out of your room please come to reception or call the Duty Manager for assistance on the following numbers: Queen Mary Building a...

It is possible to pay in advance for a trimester(the minimum), semester, or whole year. If you would like to pay in advance, please email us at accommodati...

We require all university housing residents to report maintenance issues online via the Maintenance Request Form, which can be accessed through the S...

**A surcharge amount will be charged depending on the type of card used** Please check the link or the surcharge amounts.   Please note that the surch...

Rental payments made through the Student Accommodation Portal may take up to 2 working days to show up on your rental account. If it has been more than 2...