Current residents

When is rent due?
Rent is due fortnightly on Tuesday. Rental charges can placed on your account up to two to four weeks in advance. This is as per The Residential Agreeme...
Wed, 16 Aug, 2023 at 2:06 PM
How much are the kitchen and linen packs?
he costs for 2025 are as follows: Abercrombie Linen Pack (King Single) $153.50 Linen Pack (Queen) $181.50   Regiment Linen Pack (Double) $169.50...
Wed, 25 Sep, 2024 at 9:51 AM
Can I find out my new room number?
We can't guarantee a specific room, as it depends on what is available. Room allocations will be confirmed upon check in to the accommodation.  If...
Fri, 20 Oct, 2023 at 3:06 PM
Can I check in to the accommodation after the contract start date?
Yes, you can check in to your accommodation any time after your contract start date. However, please note you will still be required to pay rent from the co...
Wed, 25 Sep, 2024 at 10:10 AM
Can I check in to my accommodation after hours?
Abercrombie, Regiment Building and Queen Mary Building Your arrival date has been updated onto our system and we look forward to meeting you.  Please be ...
Fri, 26 May, 2023 at 11:46 AM
What is the standard cleaning fee for accommodation?
All students are charged the Standard Cleaning Fee. This is a one-off fee per contract term to cover the cleaning at the end of your contract.  The clea...
Wed, 25 Sep, 2024 at 10:14 AM
Does a continuing resident still need to pay the cleaning fee?
Yes, the standard cleaning fee is a one-off fee per contract term and will be charged at the start of each new contract. The fee is a levy that contributes ...
Tue, 27 Feb, 2024 at 4:33 PM
What is a Room Inventory?
All University Housing residents are required to complete a Room Inventory within 48 hours of checking in. Room inventory allows you to report any exist...
Mon, 7 Sep, 2020 at 3:39 PM
What should I do if I've lost my accommodation key?
Abercrombie, Regiment Building, Queen Mary Building & Darlington House If you have lost your accommodation card, proceed to the Reception Desk fo...
Tue, 24 Sep, 2024 at 3:31 PM
What should a student do if locked out of the room?
If you are locked out of your room please come to reception or call the Duty Manager for assistance on the following numbers: Queen Mary Building a...
Wed, 24 May, 2023 at 3:37 PM