Current residents

Is parking available for residents?
There are a limited number of parking available at Darlington House. Parking permits for these areas can be purchased by current residents; please ema...
Thu, 9 Nov, 2023 at 11:46 AM
How long does it take for a Western Union bank transfer to be processed?
You should allow 7 business days for funds to be reflected in your portal account.  If you have already made the transfer but keep receiving rental reminde...
Thu, 9 Nov, 2023 at 11:44 AM
Can I have a guest or visitor stay in the accommodation ?
As per section 10 of the Residential Agreement Terms and Conditions, Residents may have a maximum of one Guest stay in their room at any given time for no l...
Wed, 25 Sep, 2024 at 10:31 AM
Can a resident replace the current furniture in the room?
As per clause 3 (b) in your residential agreement - 'The Resident acknowledges that the Room is furnished with the Furniture. The Resident may not add a...
Wed, 25 Sep, 2024 at 10:33 AM
Can I defer my accommodation offer?
Unfortunately, deferring accommodation is not possible. If you have received and accepted an offer, it is valid only for the period specified in the Residen...
Mon, 30 Sep, 2024 at 5:15 PM
How can I request cancellation of my contract before it has commenced?
Please submit a booking variation request through the accommodation portal to request a cancellation. Residents may terminate their contract without pen...
Mon, 30 Dec, 2024 at 9:47 AM
How can I request cancellation of my contract after it has commenced?
Please submit a booking variation request through the accommodation portal to provide notice of your intent to terminate the contract. You are required ...
Mon, 30 Sep, 2024 at 5:14 PM
How to book a common room online?
If you're a resident at either Queen Mary Building, Regiment or Abercrombie Student Accommodation, you are more than welcome to book a common room at yo...
Mon, 7 Sep, 2020 at 3:47 PM
How to purchase an item on the Shopping Cart?
If you would like to purchase an item on the shopping cart please log in through the: Student Portal. Procedures on how to purchase an item can be acces...
Mon, 7 Sep, 2020 at 3:48 PM
Can the University rent out the room if a resident is going away during the semester break?
Unfortunately the University cannot rent out your room during the period you are away. You are required to pay rent from your contract start date until your...
Fri, 22 Jun, 2018 at 1:52 PM