Accommodation Support

Campus Security is available 24 hours a day, 7 days a week for emergencies or safety concerns. Phone: +61 2 9351 3333 Free call: 1800 SYD HLP (1800 7...

Residents are required to leave their room clean, tidy and free of rubbish when checking out. The standard cleaning fee covers professional cleaning aft...

In the weeks leading up to check-out, skip bins may be provided for residents who need to dispose of large or bulky items. Please refer to the image below ...

Rent is payable for the full duration of your contract, from the contract start date through to the contract end date. You are responsible for rent from...

Yes. A step-by-step guide on how to make online rental payments is attached to this article. Please note that some of the surcharge rates shown in the a...

After making a payment, please check the Accommodation Portal to ensure it has been applied to your account. Processing times vary depending on the paym...

If your rent remains unpaid for two weeks, you will receive a breach notice advising that you are in breach of your Residential Agreement. The notice w...

Select Forgot Password on the login page and enter the email address associated with your account. You will receive an email with instructions to reset your...

If you are experiencing financial difficulty and are unable to pay your rent by the due date, please contact your residence as soon as possible. We may be a...

No, it is no longer a requirement to be vaccinated against COVID-19 in order to stay at our University-operated accommodation.