Current residents

Kitchen and Linen Packs
Queen Mary Building, Regiment and Abercombie Student Accommodation offer Kitchen and Linen Packs available for purchase through the Star Rez Portal. The Kit...
Wed, 15 May, 2019 at 12:11 PM
Online rental payment user guide
A guide on how to pay your rent online is attached to this article. Please note some of the credit card surcharges are out of date in the attachment. The ...
Fri, 23 Aug, 2019 at 12:10 PM
How to find a missing payment ?
We recommend that once you’ve made a payment, you check on the Student Accommodation Portal to ensure that the payment is reflected correctly.             ...
Thu, 20 Jun, 2019 at 10:56 AM
Overdue Rent
If your rent is unpaid for 2 weeks, a suppression will be placed on your account and you will lose access to Sydney Student. If your rent is unpaid for 3 ...
Thu, 20 Jun, 2019 at 11:04 AM
Does the University offer short term accommodation (Off Campus)? (for students)
Short term accommodation during the rest of the year Unfortunately, we do not offer short-term accommodation at other times during the year, and won...
Mon, 12 Aug, 2019 at 3:12 PM
I forgot my password. What should I do?
Please click on 'Forgot Password' and enter your email address. An email will be sent to you in order to reset your password. If you are still una...
Thu, 10 Oct, 2019 at 2:13 PM
Paid Incorrect Fees
If you have made an incorrect payment to the University via Western Union, you will need to apply for a refund.   Please fill in the attached form and sen...
Tue, 22 Oct, 2019 at 10:03 AM
What if I am unable to pay rent due to financial difficulty
If you are having financial difficulty paying rent, we may be able to offer you a payment plan. Please email your accommodation so that we can assess your s...
Wed, 23 Oct, 2019 at 11:27 AM
I want to cancel my contract and have found a replacement
If you wish to cancel your contract and have found a replacement, please submit a booking variation request through the portal. The deposit will be refunded...
Fri, 22 Nov, 2019 at 4:07 PM
How to pay rent using Western Union
Please click on the attached file to see the steps on how to pay rent using Western Union and credit card. 
Fri, 8 Nov, 2019 at 9:40 AM