Current residents

Western Union bank transfer processing time
Students need to allow 7 business days for funds to be reflected in their portal account. If you have already made the transfer but keep receiving rental re...
Wed, 15 May, 2019 at 11:39 AM
What to do if a rent payment is made online but it's not showing up on the rent statement?
Rental payments made through the Student Accommodation Portal may take up to 2 working days to show up on your rental account. If it has been more than 2...
Fri, 22 Jun, 2018 at 11:46 AM
What should residents do when their washing machine is not working ?
Darlington House and Terraces All washing machines are serviced by Mini-Mat Laundries. Mini-Mat Laundries are very efficient and will attend to any issue...
Fri, 22 Jun, 2018 at 1:39 PM
Parking availability
There are a limited number of parking available at the Terraces, Selle House and Darlington House. Parking permits for these areas can be purchased by...
Wed, 15 May, 2019 at 11:52 AM
Rental Reference
Rental references are available upon request from students.  If you're a real estate agent or landlord, we are unable to provide a reference withou...
Mon, 5 Jun, 2017 at 1:58 PM
How to change contract dates if it is not suitable?
New / Prospective Residents The Terraces, Darlington House and Selle House have one full year contract duration.  There is a limited intake for Se...
Wed, 15 May, 2019 at 11:57 AM
How to apply to have a guest or visitor stay in the accommodation?
As per section 9 of the Residential Agreement, Residents may have a maximum of one Guest stay in their room at any given time for no longer than 2 nights in...
Fri, 22 Jun, 2018 at 1:42 PM
Can a resident replace the current furniture in the room?
As per clause 3(b) in your residential agreement - 'The Resident acknowledges that the Room is furnished with the Furniture. The Resident may not add a...
Fri, 22 Jun, 2018 at 1:44 PM
How to cancel or terminate contract?
You can cancel or terminate your contract early. This may fall under one of two scenarios. Scenario 1: Terminate after accepting the Offer and Residenti...
Fri, 14 Dec, 2018 at 12:51 PM
How to transfer a contract to a friend/replacement?
It is possible to nominate a replacement to take over your contract. Your replacement must be a full-time student at the University of Sydney and will need...
Fri, 22 Jun, 2018 at 11:32 AM