Current residents

What happens if a student arrive to check into my accommodation during afterhours?
Queen Mary Building and Abercrombie Your arrival date has been updated onto our database and we look forward to meeting you. Please be advised that if you...
Fri, 22 Jun, 2018 at 1:29 PM
Does Student Accommodation Service provide Airport Transfers?
At this time Student Accommodation Services does not provide airport transfers, however, we can direct you towards a multitude of taxi services that you can...
Fri, 22 Jun, 2018 at 1:26 PM
$50 Standard Cleaning Fee -- 2018
All students who are commencing in 2018 are charged the $50 Standard Cleaning Fee. This is a one-off fee per contract term to cover the cleaning at the end ...
Fri, 22 Jun, 2018 at 11:42 AM
How to find out a student's new room number?
Room allocations will be confirmed upon check in to the accommodation. If you have a specific room request such as a need for a disabled room or to be...
Fri, 22 Jun, 2018 at 1:30 PM
Does a continuing resident still need to pay the cleaning fee?
Yes, the standard cleaning fee is a one-off fee per contract term and will be charged at the start of each new contract. The fee is a levy that contributes ...
Fri, 22 Jun, 2018 at 11:43 AM
What is a Room Inventory?
All University Housing residents are required to complete a Room Inventory within 48 hours of checking in. Room inventory allows you to report any exis...
Tue, 8 Aug, 2017 at 11:19 AM
How to pay rent in advance for the whole year or whole semester?
It is possible to pay in advance for a whole year or semester. If you would like to pay in advance, please contact the reception/office of your residence t...
Fri, 27 Jul, 2018 at 4:17 PM
How to change a student's room?
Room change requests may be accommodated if space is available, however, all room changes are handled by the individual accommodation directly.  Please n...
Fri, 22 Jun, 2018 at 1:31 PM
Paying rent and fees - credit card surcharge
From the 1st February 2018, the credit card surcharge for all payments of rent and accommodation fees made with Visa or MasterCard via the online credit car...
Fri, 22 Jun, 2018 at 11:45 AM
What should a student do if locked out of the room?
If you live in the Terraces, Darlington House or Selle House: If you are locked out of your room during:  Office hours (10am - 4pm, Monday to Fr...
Fri, 22 Jun, 2018 at 1:35 PM