Pre-arrival information will be sent to you by email a few weeks before your contract start date. You will just need to respond to this email to let us know your expected check in date.


On your check-in date, you will be required to visit the Accommodation Office at Level 5 of the Jane Foss Russell Building. Please ensure that you bring along your photo identification so a staff member can verify your identity with our booking records. After signing your Residential Agreement Acknowledgement, you will then be provided with your room key. 


Check in Venue: Student Accommodation Services, Level 5, Jane Foss Russell Building G02

The Student Accommodation Office is open from Monday to Fridays between 10am to 4pm. If you are arriving outside these hours, we will organise for your key to be picked up from the Main Campus Security office, located behind the Services Building (G12). Please refer to the map for their location. Please inform us as soon as possible if you plan to arrive outside of office hours. Please also do not hesitate to contact us should you require further information or assistance.