Accommodation Support

If you are locked out of your room please come to reception or call the Duty Manager for assistance on the following numbers: Queen Mary Building a...

Abercrombie, Regiment Building, Queen MAry Building & Darlington House If you have lost your accommodation card, proceed to the Reception Desk fo...

**A surcharge amount will be charged depending on the type of card used** Please check the link below for the surcharge amounts   https://www.sydney.e...

We require all university housing residents to report maintenance issues online via the Maintenance Request Form, which can be accessed through the S...

Rental payments made through the Student Accommodation Portal may take up to 2 working days to show up on your rental account. If it has been more than 2...

Darlington House All washing machines are serviced by Mini-Mat Laundries. Mini-Mat Laundries are very efficient and will attend to any issues in a timely...

You should allow 7 business days for funds to be reflected in your portal account.  If you have already made the transfer but keep receiving rental reminde...

There are a limited number of parking available at Darlington House. Parking permits for these areas can be purchased by current residents; please ema...

As per section 9 of the Residential Agreement, Residents may have a maximum of one Guest stay in their room at any given time for no longer than 2 nights in...

As per clause 3 (b) in your residential agreement - 'The Resident acknowledges that the Room is furnished with the Furniture. The Resident may not add a...